Shipping and Delivery Information

At Desert City Clothing, we strive to ensure that your unique fashion selections reach you in the best condition and as quickly as possible. Below, you’ll find detailed information regarding our shipping and delivery policies.

Please note that shipping times are estimates and may vary due to factors outside of our control, such as carrier delays or customs clearance for international orders.

Shipping Charges

Shipping charges are calculated based on the weight of your order and the delivery destination. The final shipping cost will be displayed at checkout before you complete your purchase.

Order Processing

Orders are processed within 1-2 business days of receipt and shipped from the warehouse in 10-12 business days. Orders placed on weekends or holidays will be processed the next business day. An email confirmation will be sent once your order has been shipped, including a tracking number to monitor its progress.

International Orders

Desert City Clothing is pleased to offer international shipping. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information.

Delivery

  • Address Accuracy: Ensure your shipping address is accurate and includes all relevant information. Desert City Clothing is not responsible for deliveries made to incorrect addresses submitted by the customer.
  • Failed Delivery Attempts: If a delivery attempt fails, the carrier will leave a notice and make a subsequent attempt or provide instructions for retrieving your package. Unclaimed packages will be returned to Desert City Clothing, and the customer may be liable for additional shipping and handling fees to resend the order.
  • Tracking: Use the provided tracking number to stay updated on your shipment’s status. If there are any issues or delays, please contact the carrier directly as they are best equipped to assist.

Contact Us

For questions or concerns regarding your order, shipping, or delivery, please contact our Customer Service team at customers@desertcityclothing.com. We are dedicated to ensuring your shopping experience is seamless from browsing to unboxing.

Thank you for choosing Desert City Clothing. We look forward to dressing you in the best of desert-inspired fashion.